Terms and Conditions for Salt Stash

1. Acceptance of Terms

By checking the consent box and completing your subscription, you acknowledge and agree to these Terms and Conditions, which constitute a binding agreement between you and Salt Stash.

2. Annual Subscription Commitment

When you sign up for our annual service plan:

  • You are committing to a 12-month subscription period.
  • Early cancellations are not permitted except as specified under Section 6 of these terms.
  • Initial filling of your water softener will be 6 bags max (depending on the size of your system). We do this because it is better for the longevity of your system to not have it filled to the top.
  • The annual plan includes monthly deliveries of 3 bags max of water softener salt to your system, until we determine your water usage and can spread out deliveries conveniently for you.

By checking the consent box, you agree that you are entering into a legally binding contract for 12 months of service.

3. Billing and Payments

  • The subscription fee for the annual plan is $420/year ($35 * 12). A year’s worth of monthly payments is $480/year ($40 * 12). Signing up for our annual plan is how you receive 50% of your first 3 months, ($20/month for the first 3 months and then $40/month for the next 9 months = $420/year or $35/month.
  • Payment for an annual subscription will be collected up front through the website when you sign up.
  • Additional bags of salt, if requested, will be billed at cost.

4. Delivery Schedule

  • Standard deliveries will occur, at most, once per month.
  • Delivery dates will be communicated in advance. If you require rescheduling, please contact us at least 2 days before the scheduled delivery date.

5. Customer Responsibilities

  • Ensure safe and accessible entry for delivery personnel.
  • Notify us of any changes to your system or special instructions for salt placement.
  • Please ensure animals are out of delivery path.

6. Cancellation Policy

  • The annual subscription may be canceled as long as it is before the first delivery.
  • Cancellations are permitted, but the customer will still be charged for 6 month’s worth of service at month to month pricing.
  • Exceptions may be made for extenuating circumstances at our sole discretion.

7. Refunds

  • No refunds will be issued for unused portions of the subscription.
  • If service is interrupted due to factors beyond our control, we will make reasonable efforts to reschedule deliveries.

8. Limitation of Liability

  • We are not responsible for any damage resulting from improper handling or maintenance of your water softener system.
  • Our liability is limited to the cost of the services provided under your subscription.

9. Privacy Policy

  • We respect your privacy and will handle your personal information in accordance with our Privacy Policy.

10. Changes to Terms

  • We reserve the right to modify these terms at any time. Notice of changes will be provided via email.
  • Continued use of our services after changes constitutes your acceptance of the revised terms.

11. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Utah.

By checking the box, you confirm that you have read, understood, and agreed to these Terms and Conditions, including the 12-month service commitment.

If you have any questions or concerns, please contact us at [email protected].